Your hair never looked better
We offer international shipping!
***Kinks & Coils is a family operated company. We work with a very small team and appreciate the hard work they put in. Kinks & Coils' hours of operation- including customer service,
and shipping are Monday through Friday 8am to 6pm. All orders placed after courier pickup on Fridays will be shipped Monday morning, unless Monday is a holiday.
While we do our best to get orders shipped the very next business day, our policy indicates a 3 day order processing time frame- regardless of the shipping method chosen at checkout.***
Kinks & Coils is not responsible for shipment delays, or lost/stolen packages. We will work on your behalf to rectify any issues with your order, please don't hesitate to message us.
To eliminate unnecessary delays, please make sure you have entered the correct address and be sure to include any apartment, unit, suite, or building numbers. Once orders are placed through our site, they typically get processed soon after. Should you find any errors after your order is placed, please contact us immediately.
International Shoppers Read Important Information Here:
Please add a valid contact number during checkout for pickup/delivery.
*PLEASE NOTE: When shipping INTERNATIONALLY, keep in mind that customs duties and taxes are assessed by the destination country and cannot be paid to the United States Postal Service when the item is mailed. Kinks & Coils enters all necessary information to properly calculate shipping costs from the U.S. If any additional customs duties or taxes are required, the customer is responsible for payment to the mail carrier in their respective country.
Return / Exchange / Refund Policy
Due to the current COVID-19 pandemic and the inability to monitor products once they have left our facility, for the safety of our clients and associates, Kinks and Coils does not accept returns, exchanges, or grant refunds on products. *See Terms & Conditions for more information.